Warranty
Static Seat Posts, Stems, and Collars
Thomson warrants our Static Seat post, Stem, and Collar to be free from defects in material and workmanship for three (3) years, from date of purchase, to the original owner.
This warranty does not cover damage from crashing, abuse, modification, or improper installation. Thomson defines abuse as using a product outside its intended design.
Handlebars
Thomson warrants our handlebars to be free from defects in material and workmanship for two (2) years, from the date of purchase, to the original owner.
This warranty does not cover damage from crashing, abuse, modification, or improper installation. Thomson defines abuse as using a product outside its intended design.
Dropper Seat Posts
Thomson warrants our Elite Dropper Seat post to be free from defects in material and workmanship for two (2) years, from the date of purchase, to the original owner. Thomson Elite Dropper posts are not user serviceable and may only be serviced by Thomson or a Thomson authorized service facility. Unauthorized service voids warranty.
This warranty does not cover damage from crashing, abuse, modification or improper installation. Thomson defines abuse as using a product outside its intended design.
Warranty claims for all products require an original receipt from an authorized seller. Auction-based websites are not authorized sellers of new Thomson products. If you do not have your original receipt, warranty is from date of manufacture.
To register your new purchase or initiate an RMA please select and complete one of the forms below.
Return Merchandise Authorization
If Thomson product is purchased through an unauthorized reseller, the unauthorized reseller must facilitate the warranty exchange. Auction-based websites are not authorized sellers of new Thomson products.