1. In Line Adjuster: The instructions note installing a supplied in-line adjuster. After the instructions were printed we pulled the adjuster from the packaging. With such a long housing run adjusters tend to unwind and over tension the cable. Future printings of the instruction will not mention an adjuster.
2. Setback: The 30.9 and 31.6 dropper have 5mm of setback. We do not plan more setback as it will adversely affect the wiper seal and upper bushing. The upcoming 27.2 MTB dropper will also have 5mm of setback. The Pave post will have 25mm of setback but a much shorter travel than the MTB units.
3. Stealth/Internal Cable: We plan to ship an internal cable routed version of our dropper (Covert) in the late Winter/early Spring of 2014. Diameters will be 30.9 and 31.6. The 27.2 dropper will only be offered in an external cable version. Testing is going well, just working on Covert lever “feel.”
4. Cable Exit: We hear the feedback about a collar level cable exit. The upper cable exit is much more reliable. The cable needs to exit the top or the bottom. If you side or collar exit the cable, it is really being run to the bottom of the post. This means all internals and the radial play mechanism must be smaller, and less durable. We leaned toward reliability in cable placement, and all such decisions.
5. Stock Cable Length: The stock 5mm housing was 45″ long. If this is too short please contact us for a longer cable/housing set. Shipments from us after July 20th have a longer 60″ cable/housing set.
6. Do not clamp your dropper in a workstand.
7. After install push the post all the way down. Make sure the cable housing stop does not touch any part of the bike.
8. If you are experiencing cable slipping, please contact us for a revised cable fixing screw. Please note, the cable fixing screw requires a 2mm Allen Wrench, not 1.5mm as called out in the instructions. Do not use pocket tools on the 2 and 2.5mm socket set screws. Allen wrenches on pocket tools are typically pretty sloppy below 4mm and will easily strip out socket heads on smaller fasteners.
9. If your post is moving front to back the upper bushing holder may be loose. Grab the bushing holder, it’s the black ring at the top of the lower tube, if you can turn it by hand it is too loose. Don’t ride, call us, we will talk you through it. This only might affect posts shipped in May through early July.