Plans to start shipping the dropper in early April still look good. We have detailed specifications and user instructions already up on the dropper page of the website as well as some preliminary FAQ’s. I would like to cover one aspect of installation. The remote lever cable and housing will need to be cut to […]
By far the support question we get most often has to do with steerer tubes that have been cut too short. This happens for 3 main reasons: 1. Purchased a used fork. 2. Purchased a used bike. 3. Cut steerer too short for aesthetic reasons. The time to get a bike fit is before you […]
Given some of the recent discussions about steerer tube failures and stem compatibility we thought we would clarify what we see as proper stem installation. These are changes that will be incorporated in our instructions soon. First, the steerer tube should go all the way through the stem such that it requires a 5mm spacer […]
To avoid seatposts getting stuck in steel frames please note the following: 1. When new and then once yearly, apply frame saver to the inside of a steel frame. 2. Remove, clean and lightly regrease seatpost every 90 days. 30 days if you ride in snow/road salt.